Insurance Companies

Enterprise Services for Insurance Companies

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Our Enterprise Services deliver solutions to you and your travelers even in the most remote areas of the world. We have extensive experience handling complex and remote medical transport situations, as well as providing support for travel concerns when they arise.

When you work with us, you can rest assured knowing you have an experienced team who is committed to delivering service, mitigating your costs, simplifying your administration with technology, and serving as an international resource for all your claims.

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Insurance Companies

Medical and Travel Assistance

For almost 30 years, we have provided global benefits and assistance services to millions of customers around the world. We’re committed to being there with our customers wherever they may be, delivering superior support and assistance in times of need. With 24/7 medical and security management services, multilingual staff, claims administrators, and highly-trained customer service professionals, your travelers will be protected with a duty of care second to none.

  • Medical Assistance Services
  • Medical Transport Services
  • Travel Assistance Services
  • Travel Risk Management Solutions
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Global Workers' Compensation Case Management

Our case managers are committed to coordinating the entire cycle of care for injured workers, from injury through return to work while saving time and money. We have handled all kinds of work-related injuries in foreign complex delivery systems. Our extensive experience in Defense Base Act (DBA) cases, as well as international workers’ compensation cases, enables us to provide a suite of risk management solutions for the injured worker, employer, and carrier.

  • Emergency Medical Evacuations
  • Impairment Rating
  • Medical Case Management
  • Independent Medical Exams
  • Short-Term and Long-Term Cost Projections
  • Voluntary Compensation and Special Handling
  • International Payments
  • International and Domestic Labor Market Surveys
  • Peer Review and Second Opinion Services
  • Medical File Reviews
  • Translation
  • Transportation
  • Functional Capacity Evaluations
  • Pandemic Assistance
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Security Assistance Services

Real-time, worldwide security intelligence, advice, and other security services to help travelers avoid danger. Keep your travelers safe, no matter where they are, with real-time alerts and intelligence on safety, health, political, and other global topics. Our security services are designed to provide travelers peace of mind with access to resources that will help them mitigate security risks and provide robust support and response in times of crisis or in need.

  • Security Assistance & Evacuation
  • Real-time Security Intelligence
  • Pandemic Assistance
  • Traveler Tracking
  • Customizable Mobile App
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Insurance Administration Services

Our goal is to make sure that quality of care is the primary consideration, while at the same time provide meaningful, easy-to-understand information relative to the costs of the procedure at competing facilities. We have comprehensive data indicating which facilities can perform identical procedures at substantially different costs and levels of quality.

Each claim is individually assessed by one of our experienced claims handlers, and our administration team is available to answer any questions and ensure each claim is processed as quickly and smoothly as possible.

  • Insurance Administration Services
  • Third-Party Administration Services
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